![]() ![]() MUST MEET SYSTEM REQUIREMENTS (Windows XP SP2 and higher and Outlook, “Not Outlook Express”) Download the application from the link on the DUO Call Manager Assistant. ![]() How do I use the DUO Call Manager Assistant? If you need assistance using DUO Call Manager, please view our tutorials and then contact our business office to speak to a Customer Service Representative.Ĭontact the business office during normal business hours and it must be the official person for the account. typing a “vanity number” in which letters are used instead of numbers.typing the name or start of the phone number and then choosing from suggestions from your contacts.You can also place Click to Dial calls to any phone number by using the icons, which will ask you for the phone number to dial. You can hide the pop-up without ending the call by pressing the Close button. You can end the call via your phone in the usual way, or by pressing the End Call button on the pop-up. This matches the behavior you would expect had you picked up the phone yourself and dialed manually. If you pick up your phone, but there is a problem calling the target phone, the web page will not report the problem since you will hear the problem via the phone itself. When you answer, it places the call to the target phone.Ī pop-up shows the progress of these stages and the duration of the call once the target phone has been answered. You can use phone numbers on this page, (including any numbers which have been recognized via your contacts and thus displayed as a name rather than a number) to directly place a phone call via Click to Dial.Ī Click to Dial call first calls your phone. To change the settings for any of these services, click on the name of the service to jump directly to the relevant configuration. Shows the current settings for some of your key services. Provides an easy way to look up a contact by name and view their details. Click on a caller’s name to jump directly to their contact list entry. If calls are from people on your contact list, their name is displayed along with their phone type. This shows at a glance how many new messages you have, and your total number of messages. This Refresh button updates the page with recent phone and message activity. Use this Logout button when you are finished. This Click to Dial button appears instead if you have configured Click to Dial to use a different phone. Click to Dial button allows you to enter a phone number to dual using your normal phone. ![]()
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